Terms of Service

Last Updated: December 3, 2024

This Terms of Service agreement is entered into by you ("you" or "your") and Elite Systems s.r.o., operating as SolidWrite ("Company," "we," "us," or "our"). These Legal Terms govern your access to and use of our website at solidwrite.com and any related products or services provided by SolidWrite (collectively, the "Services").

By accessing or using our Services, you agree that you have read, understood, and accepted these Legal Terms. If you do not agree with all of these Legal Terms, you are expressly prohibited from using our Services and must discontinue use immediately.

The Services are intended for users who are at least 18 years old. Persons under 18 are not permitted to use or register for our Services.

1. Our Services

The information provided when using our Services is not intended for distribution or use by any person or entity in any jurisdiction where such distribution or use is contrary to applicable law or regulation. Those who access our Services from locations where local laws differ do so on their own initiative and are solely responsible for compliance with local laws.

The Services are not specifically tailored to comply with any industry‑specific regulations (for example, those applicable to healthcare or financial services); if your interactions would be subject to such laws, you may not use the Services.

SolidWrite provides AI-powered text humanization and detection services designed to transform AI-generated content into natural, human-like writing. Our Services are intended for legitimate purposes such as content improvement, style enhancement, and quality assurance.

2. Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in our Services, including all source code, databases, software, website designs, audio, video, text, photographs, and graphics (collectively, the "Content"), as well as the trademarks, service marks, and logos (the "Marks").

Subject to your compliance with these Legal Terms, we grant you a limited, non‑exclusive, non‑transferable, revocable license to access our Services and download or print a copy of any portion of the Content to which you have gained lawful access, solely for your personal, non‑commercial use or internal business purposes.

Unauthorized use of any Content or Marks will constitute a material breach of these Legal Terms and may result in immediate termination of your right to use our Services.

3. User Representations

By using our Services, you represent and warrant that:

  • All information provided during registration or through use of the Services is true, accurate, current, and complete.
  • You will maintain and promptly update such information as necessary.
  • You have the legal capacity and agree to comply with these Legal Terms.
  • You are not a minor in your jurisdiction of residence.
  • You will not use any automated or non‑human methods to access the Services.
  • Your use of the Services is for lawful purposes only and will not breach any applicable law or regulation.
  • You will not use the Services to engage in academic dishonesty, plagiarism, or any form of deception.

If any information you provide is untrue, inaccurate, or incomplete, we reserve the right to suspend or terminate your account and refuse any current or future use of our Services.

4. User Registration

Registration may be required to access certain Services. You are responsible for safeguarding your password and for all activities that occur under your account. We reserve the right to remove, reclaim, or change any username you choose if, in our sole discretion, the username is deemed inappropriate, obscene, or objectionable.

You agree to:

  • Provide accurate registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

5. Purchases and Payment

For any transactions made via the Services, you agree to provide current, complete, and accurate purchase and account information. All payments shall be made in the currency specified at the time of purchase. Value-added tax (VAT) or other applicable taxes may be added as required by law.

You authorize us to charge your payment provider for any charges incurred at the prices then in effect. For subscriptions with recurring charges, you consent to such charges until you cancel the subscription in accordance with these terms.

Credit-Based System:

  • Our Services operate on a credit-based system where 1 word = 1 credit
  • Credits are allocated based on your subscription tier
  • Credits reset monthly on your billing anniversary date
  • Unused credits do not roll over to the next billing period
  • New users receive 500 free credits upon registration (one-time only)

6. Subscription Plans

SolidWrite offers the following subscription tiers:

Basic Plan

  • • 5,000 credits per month
  • • Basic AI Humanizer
  • • Unlimited AI Detection
  • • 500 words per request

Pro Plan

  • • 15,000 credits per month
  • • Advanced AI Humanizer
  • • Unlimited AI Detection
  • • 1,500 words per request

Ultra Plan

  • • 30,000 credits per month
  • • Advanced AI Humanizer
  • • Unlimited AI Detection
  • • 3,000 words per request
  • • Priority support

All plans include multilingual support and the "My Writing Style" feature. Annual subscriptions receive a 50% discount compared to monthly pricing and are billed once per year.

7. Cancellation and Refunds

Cancellation:

You can cancel your subscription at any time by logging into your account settings. Upon cancellation, your subscription will remain active until the end of your current billing period.

Refund Policy:

By subscribing to our services, you acknowledge that SolidWrite gives you instant access to digital features and that usage begins immediately after purchase. Due to the high costs of running AI models and server resources, all payments are non-refundable, as resources are allocated and costs are incurred the moment you begin using the service.

8. Subscription Term and Termination

Your subscription to our Services is valid only for the period during which our operations remain active. We do not guarantee that your subscription will last for a full year or for any specified period.

SolidWrite operates on a subscription model, available on a monthly or yearly basis. Subscriptions renew automatically for the same period unless you cancel before the renewal date. You can manage or cancel your subscription at any time via your account dashboard.

We reserve the right to adjust pricing, features, or service offerings at any time. Price changes for subscription plans will only take effect at your next renewal.

9. Prohibited Activities

You may not use the Services for any purpose other than as provided by SolidWrite. Prohibited conduct includes, but is not limited to:

  • Using the Services to engage in academic dishonesty, plagiarism, or to circumvent academic integrity policies
  • Submitting content for humanization that you do not have the right to modify or use
  • Creating multiple accounts to abuse free-tier usage or promotional offers
  • Circumventing or disabling security features of our Services
  • Engaging in automated use of the system, such as using bots, scripts, or data mining tools
  • Uploading or transmitting viruses, malware, or other harmful materials
  • Using the Services to generate content that is unlawful, harmful, threatening, abusive, defamatory, or obscene
  • Any other activity that SolidWrite deems to be harmful, illegal, or inappropriate

10. User Generated Contributions

Our Services may allow you to post or submit content, comments, reviews, or other materials ("Contributions"). By submitting Contributions, you agree that:

  • Your Contributions are non‑confidential and may be used by SolidWrite for improvement of our Services
  • You are solely responsible for your Contributions and the consequences of posting them
  • Contributions must not infringe upon any third party's intellectual property or other rights
  • SolidWrite reserves the right to remove, edit, or relocate any Contribution that it deems harmful or in breach of these Legal Terms

11. Contribution License

By posting any Contributions to our Services, you grant SolidWrite an unrestricted, perpetual, irrevocable, worldwide, non‑exclusive, royalty‑free, transferable license to use, reproduce, modify, publish, distribute, translate, display, and perform your Contributions in any media and for any purpose, including service improvement.

SolidWrite does not claim ownership of your Contributions; you retain ownership but grant us this extensive license for the purpose of operating and improving the Services.

12. Text Processing and Data Usage

When you submit text to our Services for humanization or detection:

  • Your text is processed through our AI systems and third-party AI service providers
  • We maintain submitted data for the purpose of managing and operating the Services and for analytics purposes
  • We do not sell or share your submitted text with third parties for their marketing purposes
  • We may use aggregated, anonymized data to improve our Services
  • SolidWrite shall not be liable for any loss or corruption of your data

13. Third-Party Websites and Content

Our Services may include links to third‑party websites or display content from third parties. SolidWrite does not control or endorse any third‑party websites or content, and we are not responsible for their accuracy, legality, or content.

14. Advertisers

Advertisers may display their advertisements within our Services. SolidWrite provides the space for such advertisements and does not have any responsibility for the content or practices of the advertisers.

15. Services Management

SolidWrite reserves the right to:

  • Monitor the Services for violations of these Legal Terms
  • Take appropriate legal action against any user who violates these Legal Terms
  • Refuse, restrict, or disable access to any portion of the Services at our sole discretion
  • Remove or disable any content that is excessively large or burdensome to our systems
  • Impose rate limits or usage restrictions to maintain service quality

16. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which describes how we collect, use, store, and share your information. By using our Services, you agree that our Privacy Policy governs our use of your personal data.

18. Term and Termination

These Legal Terms will remain in full force and effect while you use our Services. SolidWrite reserves the right to deny access or terminate your account if you breach any provision of these Legal Terms.

Grounds for termination include:

  • Violation of these Legal Terms
  • Fraudulent, abusive, or illegal activity
  • Creating multiple accounts to abuse free credits
  • Excessive or abusive use of support services

19. Modifications and Interruptions

SolidWrite may change, modify, or remove the contents of the Services at any time without notice. We do not guarantee that our Services will be available at all times, and we may experience interruptions, delays, or errors from time to time.

20. Governing Law

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the Czech Republic. The Company is registered in the Czech Republic as Elite Systems s.r.o.

21. Dispute Resolution

Informal Negotiations:

Before initiating any formal dispute resolution process, you and SolidWrite agree to attempt to resolve any disputes informally for a period of at least thirty (30) days following written notice.

Binding Arbitration:

If a dispute cannot be resolved informally, any unresolved dispute shall be resolved through binding arbitration conducted under the rules of the Arbitration Court attached to the Czech Chamber of Commerce and the Agricultural Chamber of the Czech Republic.

Any claim must be brought within two (2) years of the date the cause of action arose.

22. Corrections

There may be errors, inaccuracies, or omissions in the information provided through our Services. SolidWrite reserves the right to correct any errors or update any information at its sole discretion without prior notice.

23. Disclaimer

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.

TO THE FULLEST EXTENT PERMITTED BY LAW, SOLIDWRITE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

SOLIDWRITE MAKES NO GUARANTEES REGARDING THE EFFECTIVENESS OF TEXT HUMANIZATION OR THE ABILITY TO BYPASS SPECIFIC AI DETECTION SYSTEMS. AI DETECTION TECHNOLOGY IS CONSTANTLY EVOLVING, AND RESULTS MAY VARY.

24. Limitations of Liability

IN NO EVENT SHALL SOLIDWRITE, ELITE SYSTEMS S.R.O., ITS OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES.

YOUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR ACCESSING THE SERVICES DURING THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY.

25. Indemnification

You agree to defend, indemnify, and hold harmless SolidWrite, Elite Systems s.r.o., and its employees from any claims, liabilities, damages, losses, and expenses arising out of:

  • Your access to or use of the Services
  • Your violation of these Legal Terms
  • Your infringement of any rights of a third party
  • Your use of humanized text in violation of academic integrity policies

26. User Data

SolidWrite will maintain data that you transmit through our Services solely for managing and operating the Services and for analytics purposes. While we regularly perform routine data backups, you are responsible for any data you provide. SolidWrite shall not be liable for any loss or corruption of your data.

27. Electronic Communications, Transactions, and Signatures

All communications, transactions, and signatures exchanged between you and SolidWrite electronically shall be treated as if they were in writing. By using our Services, you consent to receive electronic communications.

28. Marketing Communications

By creating an account or providing your email, you consent to receive marketing communications from SolidWrite, including newsletters, promotions, and product updates.

You may opt out by:

  • Clicking the "unsubscribe" link in any marketing email
  • Adjusting your email preferences in your account settings
  • Contacting us at support@solidwrite.com

29. European Union Users

If you are a user in the European Union, you have certain rights under the GDPR, including:

  • The right to access your personal data
  • The right to rectification of inaccurate data
  • The right to erasure ("right to be forgotten")
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing

To exercise these rights, please contact us at support@solidwrite.com.

30. Miscellaneous

These Legal Terms, along with any additional policies we post on the Services, constitute the entire agreement between you and SolidWrite. Our failure to enforce any provision does not constitute a waiver of such provision.

If any provision of these Legal Terms is held to be invalid or unenforceable, such provision shall be severed, and the remaining provisions shall remain in full force and effect.

31. Contact Us

Elite Systems s.r.o. (SolidWrite)

Email: support@solidwrite.com

Website: https://solidwrite.com

For privacy-related inquiries, please see our Privacy Policy or contact us at the email address above.

By using SolidWrite, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.